Importing Contacts

Overview

Growul supports importing contacts from CSV files as well as direct migrations from popular CRMs like Salesforce, HubSpot, and Pipedrive.

CSV Import

Preparing Your CSV File

Before importing, ensure your CSV file meets these requirements:

• Email column is required — every contact must have a valid email address
• UTF-8 encoding — save your file with UTF-8 encoding to preserve special characters
• Maximum file size — 10 MB per upload (approximately 50,000 contacts)
• Column headers — the first row must contain column names

Recommended Columns

| Column | Maps to | Required |

| --- | --- | --- |

| Email | contacts.email | Yes |

| First Name | contacts.firstName | No |

| Last Name | contacts.lastName | No |

| Phone | contacts.phone | No |

| Company | contacts.companyName | No |

| Tags | contacts.tags | No |

Import Steps

1. Navigate to Contacts in the left sidebar
2. Click the Import button in the top-right corner
3. Select CSV Upload and choose your file
4. The system will automatically detect columns — review and adjust the mapping
5. Choose whether to skip duplicates or update existing contacts (matched by email)
6. Optionally assign a tag to all imported contacts (e.g., "Q1-2026-Import")
7. Click Start Import

The import runs in the background. You will receive a notification when it completes, along with a summary of how many contacts were created, updated, or skipped.

CRM Migration

Supported Platforms

• Salesforce — Contacts, Leads, Accounts, and Opportunities
• HubSpot — Contacts, Companies, and Deals
• Pipedrive — Persons, Organizations, and Deals

Migration Steps

1. Go to Settings > Integrations
2. Find your CRM and click Connect
3. Authorize the connection via OAuth
4. Select which objects to import (Contacts, Deals, etc.)
5. Review the field mapping
6. Click Start Migration

Migrations preserve relationships between records — for example, deals will be linked to the correct contacts after import.

Troubleshooting

• Duplicate emails — If two rows share the same email, only the first is imported (unless "update existing" is checked)
• Invalid emails — Rows with malformed email addresses are skipped and listed in the error report
• Missing columns — Unmapped columns are ignored; the data is not lost from your original file
• Large files — For files over 10 MB, split them into smaller batches or contact support for a bulk import